This Privacy Policy describes how RM Beverages Private Limited (“RM”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit our website www.drinkleanfuel.com (the “Website”), place orders, subscribe to our newsletter, or interact with us through any digital channels. By accessing or using our Website, you consent to the practices described in this policy.
This Privacy Policy is published in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (“DPDPA”) of India.
1. Information We Collect
1.1 Information You Provide to Us
When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect:
- Full name
- Email address
- Phone or mobile number
- Billing and shipping address
- Payment information (processed securely via third-party gateways; we do not store card details)
- Order history and purchase preferences
- Any additional information voluntarily provided
1.2 Information Collected Automatically
- IP address and approximate location
- Browser type, device type, and operating system
- Pages visited and time spent
- Referring source
- Cookie and tracking data
1.3 Information from Third Parties
Information may be received from payment processors, logistics partners, analytics tools, and social media platforms when you interact with our content or services.
2. How We Use Your Information
- Process and fulfil orders
- Manage your account
- Send updates, promotions, and communication (opt-out available)
- Personalize your experience
- Secure payment processing
- Improve website performance and analytics
- Prevent fraud and security issues
- Comply with legal requirements
3. Sharing and Disclosure of Information
We do not sell or trade your personal information.
- Logistics Partners: For order delivery
- Payment Gateways: For secure transactions
- Analytics Tools: For performance tracking
- Legal Authorities: When required by law
- Business Transfers: In case of mergers or acquisitions
4. Data Retention
Personal data is retained only as long as necessary. Transaction records may be stored up to 5 years for compliance. You may request deletion via email, subject to legal obligations.
5. Data Security
We use SSL encryption, secure systems, and restricted access to protect your data. However, no online system is completely secure.
6. Your Rights Under Indian Law
- Right to access your data
- Right to correct inaccurate data
- Right to request deletion
- Right to withdraw consent
- Right to grievance redressal
To exercise these rights, contact: feedback@rmbeverages.com
7. Third-Party Links
Our website may contain links to third-party platforms like Instagram and LinkedIn. We are not responsible for their privacy practices.
8. Grievance Officer
Name: Sameer Mirajkar
Email: feedback@rmbeverages.com
Phone: +91-8554988638
Issues will be resolved within 30 days.
9. Changes to This Policy
We may update this policy at any time. Changes will be posted with a revised date.
10. Contact Us
Email: feedback@rmbeverages.com
Phone: +91-8554988638
Website: www.drinkleanfuel.com
